Tomorrow's Generation of Kiosk
Technology
By: Behshad Hastibakhsh
Over the years, the kiosk industry has become the focal point of
technological progress with the metamorphosis of the "PC in the Box" concept
into tailored solutions for a myriad of applications. This metamorphosis
marks the convergence of multiple communication and information channels at
a single point of access, and the emergence of a new generation of
web-enabled interactive kiosks known as the Customer Engagement Center (CEC).
Info Touch Technologies Corp,
North America's leading 'Clicks and Mortar' solution provider, has
successfully integrated cutting edge technologies to showcase hardware
agnostic CECs with end-user centric features and applicability across
vertical sectors. What distinguishes the CEC from its predecessors is the
enhanced customized and agile functionality obscuring the boundaries of the
physical and virtual world.
The CEC embodies the blending of the online and offline world utilizing
breakthrough technologies to extend the reach and product offerings of
traditional bricks and web-based only organizations. In other words, it is a
visible evolution from the early days of "PC in the Box" for mere Internet
access.
Info Touch employs Surfnet
Premiere, its proprietary best-in-class kiosk management software platform,
for customized solutions across vertical sectors with areas of focus
including Retail, Finance, E-Government and Telecom. Surfnet Premiere is the
technology platform that enables access to e-services offerings, such as:
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Web browsing
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E-mail access (Text, Photo, Video)
-
Voice over Internet Protocol (VOIP)
-
Video teleconferencing
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Maps & Direction (Search / Printout)
-
E-banking services
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Bill payment
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E-commerce
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Wireless services
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802.11 b
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Couponing
-
Ticketing
-
Access to e-government services
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Access to professional services
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Automated self-serve functions, etc.
Info Touch's new breed of
CEC is a self-maintaining multi-function profit center offering consumers
the satisfaction of easy access to e-based services.
Info Touch is the first 'Click
and Mortar' solution provider to deliberately move away from an online
advertising model, and to partner with CMMI, Clicks and Mortar Media Inc, in
provisioning exclusive "Monetization Services". The "Monetization" Model
converses repeated usage of e-based application offerings into multiple
streams of revenue.
The kiosk industry is taking note on how
Info Touch is joining hands
with technology giants such as Compaq, Microsoft, MCI WorldCom, and alike to
pioneer the new vision: Developing tomorrow's generation of kiosk
technology. |
